J
% How to Fix Outlook When It's Not Receiving Emails GA
S
REGULAR Menu Lifewire Tech for Humans Newsletter! Search Close GO Software & Apps > MS Office
visibility
407 views
thumb_up
43 likes
S
She's written tips and tutorials for Microsoft Office applications and other sites. lifewire's editorial guidelines Updated on December 29, 2021 Tweet Share Email Tweet Share Email MS Office Outlook Word Excel Powerpoint If you were expecting an email and it never arrived or are missing new messages in Microsoft Outlook, troubleshooting can help you pinpoint and resolve the problem.
thumb_up
23 likes
E
We put together information about common reasons why Outlook isn't receiving emails to help you get back up and running. These instructions apply to Outlook 2019, 2016, 2013, and 2010 for Windows; Outlook for Mac 2019, 2016, and 2011; and Outlook.com, Microsoft's free web-based email client.
thumb_up
40 likes
H
Causes of Non-Receipt of Emails
There are a few reasons why you may not be receiving new emails. Below are a few possible causes: No internet connection. Messages go to the Junk Email folder.
thumb_up
27 likes
J
A corrupt email profile. A bad email rule.
thumb_up
24 likes
J
Outlook is set to work offline. Outlook could be down. (Read Is Outlook Down?
thumb_up
30 likes
D
to help you determine if that's the problem.)
How to Fix Outlook When It' s Not Receiving Emails
This issue can occur in a Windows system, macOS, and the online version of Outlook. If Outlook won't open, the article Outlook Won't Open?
thumb_up
36 likes
C
On occasion, Outlook (and other applications) may hang up, or stop working altogether. Closing and re-opening Outlook could clear up any issues that prevent the receipt of emails.
thumb_up
48 likes
I
Check the internet connection. If you see Disconnected, Working Offline, or Trying to connect statuses on the Outlook status bar, there may be some network connectivity issues, or Outlook is set to work offline.
thumb_up
8 likes
B
To change Outlook to work online, select Send/Receive > Preferences > Work Offline. Check offline settings. If you have issues on a Mac and have disabled Work Offline, you may need to sign in to your email account and change your settings.
thumb_up
44 likes
L
Check other Outlook folders for messages. If you don't see new emails in the Inbox, those messages may be going to the Junk Email folder. If you use Outlook.com, those messages may be in the Other section.
thumb_up
4 likes
L
Check your other devices. You may have downloaded the message to another device such as a phone, tablet, or work computer. If the POP email in Outlook is not set to save a copy on the server, your missing email may be on the device where you first checked your email.
thumb_up
47 likes
L
Create a new Outlook profile. Outlook uses something called a profile to store information about the email accounts you set up and the configuration settings you chose to determine where your email messages are delivered and stored (such as on the mail server or your computer).
thumb_up
13 likes
E
If your Outlook profile is corrupt, it can cause you to stop receiving email. Clear the Outlook cache. Sometimes emails get stuck in the incoming processing in Outlook, which sometimes stores these emails in a hidden ItemProcSearch folder.
thumb_up
1 likes
N
Clearing the cache should reveal the missing email. Check your email rules.
thumb_up
0 likes
G
If you created any rules, it's possible that your emails are being routed away from your Inbox, forwarded to another email account, or being deleted. FAQ How do you archive emails in Outlook?
thumb_up
37 likes
A
Outlook automatically archives emails by default, but if you want to archive something manually you can. Select File > Info > Tools > Clean up old items and choose the Archive this folder and all subfolders option. Select which folders you want to archive.
thumb_up
2 likes
E
How do you block emails in Outlook? To block someone in Outlook, select the messages or senders and select Junk > Block (or Spam > Block depending on your version of Outlook). To mark an email as spam, select it and choose Junk > Junk (or Spam > Spam).
How do you auto forward emails in Outlook?
How do you auto forward emails in Outlook?
thumb_up
20 likes
A
Select Settings > View All Outlook Settings > Mail > Forwarding. From here, select Start forwarding, then enter the address you want to send your mail to and select Save.
thumb_up
4 likes
D
Select the Keep a copy of forwarded messages check box if you want to keep copies of your forwarded emails in Outlook. How do you search emails in Outlook? The search bar is located about the Outlook ribbon.
thumb_up
15 likes
A
Use it to search for a name, subject, or phrase. Use quotation marks around a set of words to search for that exact phrase.
thumb_up
46 likes
Z
How do you group emails in Outlook? To create contact groups in Outlook, go to the Navigation bar and choose People, then go to Home > New Contact Group and enter a name for the group.
thumb_up
23 likes
A
Next, select Contact Group > Add Members and pick from one of the offered options (Select From Outlook Contacts, Select From Address Book, or Select New E-mail Contact). Add contacts and select OK, then choose Save & Close.
How do you back up Outlook emails? Select File > Open & Export > Import/Export > Export to a file > Next > Outlook Data File (.pst) > Next.
How do you back up Outlook emails? Select File > Open & Export > Import/Export > Export to a file > Next > Outlook Data File (.pst) > Next.
thumb_up
5 likes
L
Choose the folder you want to back up and select Next, then choose a location and name for your backup file. Select Finish to complete the backup process. Was this page helpful?
thumb_up
27 likes
D
Thanks for letting us know! Get the Latest Tech News Delivered Every Day
Subscribe Tell us why!
thumb_up
46 likes
A
Other Not enough details Hard to understand Submit More from Lifewire How to Fix Outlook Search When It's Not Working Outlook Not Sending Emails How to Fix It When Outlook Folders Are Missing How to Export Emails From Outlook How to Fix It When Outlook Spell Check Is Not Working How to Recall an Email in Outlook How to Empty Deleted Items and Junk Folders Fast in Outlook.com How to Fix It When Attachments Aren't Showing in Outlook How to Recover Missing Emails in Gmail What to Do When Facebook Isn't Sending Security Codes How to Purge Deleted Outlook Email How to Use AOL Mail Through an Email Client How to Manage Your Focused Inbox in Outlook for iOS How to Fix It When Outlook Rules Are Not Working How to Recover Mail From the Outlook Junk Mail Folder What To Do When Microsoft Outlook Won't Open Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Cookies Settings Accept All Cookies
thumb_up
19 likes
Similar Discussions
-
How will the removal of Resurgence maps affect Warzone?
-
Not until the day they pay her what she is worth Serena Williams gives a powerful reply to her husband s desire to watch their daughter play pro soccer
-
He s doing well but I think there s much more room for improvement for him because he has so many skills Ten Hag lavishes praise on Manchester United star after Sheriff win
-
6 Best Exercises for Women to Get Toned Thighs Butt
-
Where to buy the Mercedes Benz x Acte TM capsule? Everything we know so far
-
Twitter erupts as AEW chants break out after surprise ending to Roman Reigns and Drew McIntyre s match at WWE Clash at the Castle
-
Chelsea enquired about midfielder with 35 million release clause on deadline day Reports
-
Golden Knights William Karlsson Two point effort Thursday CBSSports com
-
Kyle Shanahan says 49ers keeping Christian McCaffrey from the Rams is a bonus
-
Trail Blazers vs Suns live stream info TV channel How to watch NBA on TV stream online
-
Astros Framber Valdez Dominant performance in Game 2
-
VPN Super Unlimited Proxy APK Download for Android APKfun com
-
Property Cube Hub Singapore APK Download for Android
-
Bus Simulator Games Bus Games APK Download for Android
-
БМВ Симулятор Игра про машины APK Download for Android
-
Soccer Manager 2023 Football APK Download for Android
-
Müller Österreich APK Download for Android
-
Drone Transport Cargo Truck APK Download for Android
-
Michel Richard Voiture lectrique moteur explosion sociale Zfe France
-
Putin persiste en su intento de dejar a oscuras a Ucrania mientras bloquea sus exportaciones F rmula 1
-
El nuevo acuerdo de privacidad EEUU UE enciende las primeras alarmas
-
El emotivo mensaje que dej Robbie Coltrane el actor que interpret a Hagrid en Harry Potter y que se volvi viral tras su muerte BBC News Mundo
-
Una empresa espa ola participa en la nueva misi n de Marte para traer a la Tierra rocas y polvo marciano
-
Microsoft anuncia un despido masivo que afecta a trabajadores de Xbox y Edge y prev una ca da de las ventas de licencias Windows Microsoft Empresa
-
Tom Brady speaks out on retirement amid divorce speculation Football Nfl
-
Nobody Gets Out Alive by Anchorage s Leigh Newman makes National Book Awards long list Alaska Book
-
Brawl Stars Robot Factory Update Patch Notes The Nerd Stash
-
The Best Jokes About British People That Won t Fail To Make You Laugh
-
Pennhurst State School A True Horror Story
-
LED Beam Angle