We respect your privacy. We will not publish or share your email address in any way. Almost finished...

To complete the subscription process, please click the link in the email we just sent you. Almost finished...

To complete the subscription process, please click the link in the email we just sent you. Are you leaving already? Are you sure you want to post this?

We're asking people to rethink comments that seem similar to others that have been reported or downvoted this warning is a mistake x x Let's fight boredom together! Continue with Facebook Continue with Google or Log In Don't have an account?

Sign Up Forgot your password? Creating an account means you agree with Bored Panda's Terms of Service 0, text: error()"> Become a member Sign Up Have an account?

Login Forgot your password? Creating an account means you agree with Bored Panda's Terms of Service 0, text: error(), css: errorCssClass"> Password reminder Please provide your email address and we will send your password shortly. Send Have an account?

Login Don't have an account? Sign Up Get our top 10 stories in your inbox: Finish 0, text: error(), css: errorCssClass"> Please enter your email to complete registration Finish 0, text: error(), css: errorCssClass"> Activate to continue Your account is not active. We have sent an email to the address you provided with an activation link.

Check your inbox, and click on the link to activate your account. I have already activated my account Resend activation link We and our trusted partners use technology such as cookies on our site to personalize content and ads, provide social media features, and analyze our traffic. You can read more about it and change your preferences here.

Agree Bored Panda iOS App Available on App Store Continue in App Bored Panda Android App Available on Google Play Continue in App By using our services you agree to our use of cookies to improve your visit. You can change your preferences here. Agree BoredPanda Login Add Post Search ArtPhotographyAnimalsFunnyTravelIllustrationComicsDIYGood NewsParentingChallengeAsk Pandas More Featured Trending Latest Newsletter The Bored Panda iOS app is live!

Fight boredom with iPhones and iPads here. Bored Panda Airbnb Has Betrayed My Trust TikToker Reveals That A 5-Star Airbnb Listing Is A Total Mess Home Partnership Advertise Success stories Jobs About us Contact 108points 421 Fails, Interior Design1 year ago

Airbnb Has Betrayed My Trust TikToker Reveals That A 5-Star Airbnb Listing Is A Total Mess

Jurgita Dominauskaitė
BoredPanda staff Booking a hotel or especially an Airbnb is always a gamble because you don't really know what state the place is in until you arrive and see it with your own eyes.

The photos can be edited or taken a long time ago, or can simply be of a different place. Of course, there are reviews you can read, but ultimately you just have to trust that what you see is what you're going to get.

Sadly, this was not the case for TikToker @phoenruber who thought that she would get an old but tidy room but entered a 'hoarder's house' instead. The photos on the Airbnb website were drastically different from reality and what is the strangest part is that the reviews were really good and the owner had 5-star ratings.

More info: TikTok

This TikToker booked a room through Airbnb and when she arrived it was nothing like in the pictures

Image credits: phoenruber The TikToker whose username is Phoenicopterus Ruber posted a video that has been watched 248K times and received 34K likes. In the video, the girl shows her shocked face because until now, she had trusted Airbnb, but her recent stay turned everything upside down.

Phoenicopterus Ruber was supposed to stay at an old but cosy house for 10 weeks. She knew it wouldn't be a luxury stay and she had stayed in old places before, so she wasn't worried as the host had positive reviews.

Phoenicopterus Ruber showed some pictures from the listing and it was clear that the place wasn t luxurious although old-looking it was tidy

Image credits: phoenruber Image credits: phoenruber The TikToker puts some photos from the listing in the video to let the viewers know what she was expecting.

You can see from the photos that the house looks a little bit old-fashioned, but at the same time, it seems tidy and cozy. But then comes the reality check.

Phoenicopterus Ruber gives us a glimpse of what is happening inside and the surroundings do resemble the photos, but the conditions are not livable. Image credits: phoenruber

However the reality was far from the photos and looked more like an episode from the TV show Hoarders

Image credits: phoenruber As she is showing viewers around, the TikToker gives a little bit more information in the captions.

Turns out, the AC and the shower are both broken. The owner didn't give her a key to the door and she has to call them to let her in, which, because she works night shifts, is really inconvenient.

The woman admits that when she saw the listing, she had a thought that the photos were sparse, but all the reviews were 5 stars, so it cleared up her doubts.

The strange thing is that the reviews were all 5 stars so even the fact that there weren t many photos in the listing didn t concern Ruber too much

Image credits: phoenruber Image credits: phoenruber Image credits: phoenruber People loved their stay at the place where Ruber arrived and found the house in a total mess. Other people that saw those reviews are highly suspecting that they may be fake as the differences between expectations and reality are quite drastic and it's not that hard to fabricate them.

What is more, in another update video, the TikToker said that the hostess gave her creepy vibes and she didn't feel safe there. There were several update videos and it was a real rollercoaster for Ruber.

On top of the mess that was going on inside the AC and the shower didn t work

Image credits: phoenruber

People in the comments were encouraging the girl to demand a refund and get out of there

Image credits: phoenruber The sad part is that Phoenicopterus Ruber has social anxiety and she is a people pleaser, so she was planning on doing nothing and just getting through this. Plus, she didn't have the funds to stay where she wanted.

But as the video got a lot of attention, people were saying that this was not acceptable and the girl should demand a refund. Ruber contacted Airbnb, but they didn't respond immediately, so the TikToker decided to run away from the 'hoarder house' after being there for 11 nights. Image credits: phoenruber This took quite a while.

The woman sent numerous messages and had several calls with Airbnb customer support. She told them repeatedly that she didn't feel safe at that place and that the hostess was promising to fix everything, but she didn't.

Unfortunately Airbnb decided to charge Ruber for staying at that place and full price too

Image credits: phoenruber Finally, Airbnb resolved her case, but it was what no one was expecting. Airbnb decided to charge the girl for the 11 nights that she stayed, but the catch here was that she got an enormous discount for choosing to stay there for 10 weeks initially and because she left after 11 days, she was charged normal rates. So at first, the price was $2,032.59 for 70 nights, but it changed drastically to $1,195.96 for 11 nights.

The whole point of staying at that Airbnb was to save some money and in the end, Ruber paid more than she was willing.

But later they came to their senses and honored the discount that Ruber was given initially though the TikToker believes she shouldn t have been charged at all

Image credits: phoenruber The latest update is that Airbnb changed their minds and decided to charge her for the 11 nights with the original discount, although she didn't stay the whole period.

Other people and Ruber herself thought that it wasn't fair, but she thought that this was at least something. The TikToker also felt very grateful for all the people that pushed her to stand up for herself and not suffer in a house with no AC, shower, and with stuff lying all over the place.

This is the video in which you can see the difference between photos in the listing and the reality

@phoenrubernotice the bed size difference 💀 ##nightmare ##airbnb ##help ##hotel ##hotelnightmare ##disaster ##hoarder ##broken ##why ##trapped ##scary ##creepy ##fypシ ##wtf♬ original sound – Phoenicopterus Ruber Video credits: phoenruber Do you think Phoenicopterus Ruber should have known better or do you think that she was just very unlucky? Share your thoughts and opinions about this situation in the comments!

People in the comments were horrified that such a thing happened and were sympathizing with the girl

Anyone can write on Bored Panda. Start writing! Follow Bored Panda on Google News!

Follow us on Flipboard.com/@boredpanda! Share on Facebook Jurgita Dominauskaitė Follow Unfollow Jurgita Dominauskaitė Author, BoredPanda staff Jurgita is a content creator at Bored Panda. She studied Lithuanian Philology and Italian Language, but it was not enough to feed her hunger for knowledge so she also got a Master’s degree in Translation.

She is a positive and hard-working panda. In her spare time this panda likes to read, learn new languages and go for long walks.

Her favorite writer is Umberto Eco and she will trade bamboo for strawberries. Read more » Get the latest inspiring stories via our awesome iOS app!

Download Bored Panda app! Popular on Bored Panda Woman Shows How "Harry Potter" Characters Were Supposed To Look According To Book Descriptions (35 Pics) 50 ‘Weird Facts’ About The World That Might Give You A Fresh Perspective Overworked Employee Quits Because He Wasn't Getting A Fair Wage, Costs The Company $40 Million 40 Embarrassing Moments People Didn't Know Who They Were Talking To And Made A Fool Of Themselves 30 Of The Most Hectic Homes As Shared On 'The Broke Agent' Instagram Account Bride Doesn't Include Wedding Dinner Price In Her Wedding Invites, Is Surprised To See Many Guests Canceling On Her After They Find Out Woman Shows How "Harry Potter" Characters Were Supposed To Look According To Book Descriptions (35 Pics) 50 ‘Weird Facts’ About The World That Might Give You A Fresh Perspective Overworked Employee Quits Because He Wasn't Getting A Fair Wage, Costs The Company $40 Million Hey pandas, what do you think? POST JennyLaRue JennyLaRue Community Member • points posts comments upvotes FollowUnfollow 1 year ago Those reviews look very much like fake reviews.

Airbnb should've taken more responsibility for the sub-par accommodation, especially given the fact that the renter wasn't given a key to access to property. 32 32points reply aubergine10003 aubergine10003 Community Member • points posts comments upvotes FollowUnfollow 1 year ago I agree that they look fake, but as a regular Airbnb user, I can only say that the only way to leave a review for a host is to actually stay at their place via Airbnb. In that sense, it's not like Yelp where someone could say they went to a restaurant but didn't actually go there.

2 2points reply Load More Replies... Misty Tree Misty Tree Community Member • points posts comments upvotes 1 year ago Wheelchair users cannot use Air BnB.

Apartments on the 6th floor (with no elevator) will be listed as wheelchair accessible. People with zero morals don't care if you arrive in a new city and can't get up the stairs. Air BnB doesn't care, either.

23 23points reply Ali Gon Ali Gon Community Member • points posts comments upvotes FollowUnfollow 1 year ago Honestly, if the other reviews were real I'd say the owner may be going through a mental health crisis, to have the house change that drastically and be ok with it. 18 18points reply Load More Comments POST JennyLaRue JennyLaRue Community Member • points posts comments upvotes FollowUnfollow 1 year ago Those reviews look very much like fake reviews. Airbnb should've taken more responsibility for the sub-par accommodation, especially given the fact that the renter wasn't given a key to access to property.

32 32points reply aubergine10003 aubergine10003 Community Member • points posts comments upvotes FollowUnfollow 1 year ago I agree that they look fake, but as a regular Airbnb user, I can only say that the only way to leave a review for a host is to actually stay at their place via Airbnb. In that sense, it's not like Yelp where someone could say they went to a restaurant but didn't actually go there. 2 2points reply Load More Replies...

Misty Tree Misty Tree Community Member • points posts comments upvotes 1 year ago Wheelchair users cannot use Air BnB. Apartments on the 6th floor (with no elevator) will be listed as wheelchair accessible. People with zero morals don't care if you arrive in a new city and can't get up the stairs.

Air BnB doesn't care, either. 23 23points reply Ali Gon Ali Gon Community Member • points posts comments upvotes FollowUnfollow 1 year ago Honestly, if the other reviews were real I'd say the owner may be going through a mental health crisis, to have the house change that drastically and be ok with it.

18 18points reply Load More Comments Popular on Bored Panda I Used AI To See What These 23 Popular Cartoon Characters Would Look Like In Real Life 30 Y.O. Woman Takes DNA Test For Fun Only To Discover Her Long-Term Boyfriend Is Her Full Sibling "I Just Said Thank You And Left": Man’s Nice Gesture Is Praised After Pizza Hut Driver Got A $20 Tip On A $938 Order Woman Flabbergasted At Thrift Store's Prices, Calls Them Out By Sharing 14 Examples 50 Parents Having A Pretty Miserable Day Photoshop Troll Who Takes Photo Requests Too Literally Strikes Again, And The Result Is Hilarious (17 Pics) Popular on Bored Panda 40 Embarrassing Moments People Didn't Know Who They Were Talking To And Made A Fool Of Themselves 30 Of The Most Hectic Homes As Shared On 'The Broke Agent' Instagram Account Bride Doesn't Include Wedding Dinner Price In Her Wedding Invites, Is Surprised To See Many Guests Canceling On Her After They Find Out I Used AI To See What These 23 Popular Cartoon Characters Would Look Like In Real Life 30 Y.O.

Woman Takes DNA Test For Fun Only To Discover Her Long-Term Boyfriend Is Her Full Sibling "I Just Said Thank You And Left": Man’s Nice Gesture Is Praised After Pizza Hut Driver Got A $20 Tip On A $938 Order User Submissions The Best Microscopic Photos From The Nikon Small World Photomicrography Competition 2022 (92 Pics) I Am So Passionate About Creating Mystical Art, Here Are Some Of The Magical Notebooks I Have Made (23 New Pics) 30 Comics About Making It Through Life While Fighting Mental Health Issues By This Artist “I Own An Official Nanosecond”: 35 Rare Items Owned By Our Community I Photographed This Ukrainian Village Because It Is My Solace That Inspires Me (38 pics) By Changing His Lifestyle And Eating Habits At Age 60, Steve Ramsden Has Successfully Lost Over 60 Lbs And Now Has A Body Of A Bodybuilder Almost finished... To complete the subscription process, please click the link in the email we just sent you. Like what you're reading?

Subscribe to our top stories Subscribe Please enter email address Also on Bored Panda Management Introduces Disciplinary Rules To Make Most Of Employees, Freaks Out When They Turn The Rules Against Them "Never Come Back To My Restaurant": Chef Bans Rude Restaurant Patrons And Gives $1,350 Bill To 22 Y.O. Employee They Disrespected Employee Maliciously Complies To Work Only His 8 1/2 Hours, Makes The Company Lose $85k Per Year 23 Y.O.

Son Tells His Parents He’ll Never Speak To Them Again After Finding Out They’re Paying For Sister’s Education Yet Didn’t Pay For His 32-Year-Old Independent Modern Woman Draws Comics On Her Observations About Society (30 New Pics) "Lost In History": 50 Pictures That Shed A New Light On Our Past I Used AI To See What These 30 Popular Cartoon Characters Would Look Like In Real Life, And Here's The Result (New Pics) European Is Shocked To Learn How American Suburbs Work, Goes Online To Ask Some Accurate Questions Woman Goes Viral With 7.7M Views When She Shares That Her Date Called Her An Uber To Go Home After He Saw How She Was Dressed People Are Roasting Airbnb For Getting Completely Out Of Hand, Here Are 30 Of The Most Savage Tweets “I Felt So Shaken Up”: Woman Leaves Family Trip After Eavesdropping On Husband’s Conversation With Mother-In-Law 50 Times People Spotted Stupid Design Decisions In Public Places And Just Had To Share Employee Laughs In Boss' Face For Saying It's "Unethical" To Make Plans After Work, Takes The Case To The Director This Online Group Is Dedicated To Things That Are Inexplicably Satisfying, Here Are 50 Of The Best Ones (New Pics) Chefs Are Sharing 30 Common Cooking Mistakes We Need To Avoid "An Entitled Mother Insists That I 'Share' My Nintendo Switch With Her Child On My Flight" 50 Times Signs Were So Funny, People Had To Share Them On This Facebook Page Employee Gets Told They're "Replaceable", So They Play Along And It Ruins The Company The Best And Worst Transformations Seen During School Reunions, As Shared By These 30 Internet Users Dad Overhears A Conversation Between His New Wife And His Son, Cancels The Mother’s Day Celebration He’d Planned 50 People Who Are Having A Terrible Day At Work Woman Buys Ex-Hoarder's Home With All Of Their Belongings, Spends 4 Years Cleaning When Relatives Start Demanding Heirlooms They Didn't Want 30 Mistakes Made By Designers And Architects Who Didn’t Think Of The Person Who’d Be Using Their Designs 50 Times Teachers Hung The Funniest Signs In Their Classrooms And They Ended Up Being Praised Online Also on Bored Panda Employee Laughs In Boss' Face For Saying It's "Unethical" To Make Plans After Work, Takes The Case To The Director 50 Times Signs Were So Funny, People Had To Share Them On This Facebook Page Employee Maliciously Complies To Work Only His 8 1/2 Hours, Makes The Company Lose $85k Per Year I Used AI To See What These 30 Popular Cartoon Characters Would Look Like In Real Life, And Here's The Result (New Pics) 50 Times Teachers Hung The Funniest Signs In Their Classrooms And They Ended Up Being Praised Online 50 Parents Having A Pretty Miserable Day People Are Roasting Airbnb For Getting Completely Out Of Hand, Here Are 30 Of The Most Savage Tweets 23 Y.O. Son Tells His Parents He’ll Never Speak To Them Again After Finding Out They’re Paying For Sister’s Education Yet Didn’t Pay For His Employee Gets Told They're "Replaceable", So They Play Along And It Ruins The Company 30 Mistakes Made By Designers And Architects Who Didn’t Think Of The Person Who’d Be Using Their Designs The Best And Worst Transformations Seen During School Reunions, As Shared By These 30 Internet Users Woman Goes Viral With 7.7M Views When She Shares That Her Date Called Her An Uber To Go Home After He Saw How She Was Dressed Chefs Are Sharing 30 Common Cooking Mistakes We Need To Avoid Photoshop Troll Who Takes Photo Requests Too Literally Strikes Again, And The Result Is Hilarious (17 Pics) European Is Shocked To Learn How American Suburbs Work, Goes Online To Ask Some Accurate Questions Management Introduces Disciplinary Rules To Make Most Of Employees, Freaks Out When They Turn The Rules Against Them "Lost In History": 50 Pictures That Shed A New Light On Our Past “I Felt So Shaken Up”: Woman Leaves Family Trip After Eavesdropping On Husband’s Conversation With Mother-In-Law "Never Come Back To My Restaurant": Chef Bans Rude Restaurant Patrons And Gives $1,350 Bill To 22 Y.O.

Employee They Disrespected This Online Group Is Dedicated To Things That Are Inexplicably Satisfying, Here Are 50 Of The Best Ones (New Pics) 32-Year-Old Independent Modern Woman Draws Comics On Her Observations About Society (30 New Pics) 50 Times People Spotted Stupid Design Decisions In Public Places And Just Had To Share Woman Flabbergasted At Thrift Store's Prices, Calls Them Out By Sharing 14 Examples 50 People Who Are Having A Terrible Day At Work Follow We're also on Instagram and tumblr App Store App Store User Submissions Hey Pandas, How Often Do You Forget Something Important, And What Was The Result? 35replies 21 points Hey Pandas, Share Pics Of Your Halloween Decorations 4comments 22 points This Artist Continues To Create Amazing Logic-Challenging Photo Manipulations (70 New Pics) 5comments 33 points Hey Pandas, What's Something You've Made Yourself?

(Closed) 6comments 29 points I Created My Own Dark Tarot Deck Featuring Creepy Creatures And Demons (78 Pics) 16comments 53 points This Artist Reimagines Brazilian States As Video Game Characters (22 Pics) 9comments 30 points Hairstylist Shares 30 Women Who Took The Risk Of Cutting Their Hair Short And Got Awesome Results (New Pics) 75comments 51 points Hey Pandas, What Is The Weirdest Name For A Human You've Ever Heard? (Closed) 80replies 21 points Artist Creates Adorable Images Of Dressed-Up Animals With References To Star Wars, The Hobbit And More (44 Pics) 23comments 61 points "An Amazing World Right Under Your Nose": 24 Pictures Of Nature That I Took With A Macro Lens 7comments 43 points Get the App App Store App Store Google News © 2022 Bored Panda