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How to Reset Your Amazon Prime Video PIN
Change your PIN via web browser or mobile app
By Nick Steinberg Nick Steinberg Writer Wilfrid Laurier University Nick Steinberg has been writing about technology since 2014.
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His work has appeared in Goliath, Screen Rant, TechRadar, and many more publications. lifewire's editorial guidelines Updated on July 14, 2022 Reviewed by Ryan Perian Reviewed by
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In This Article
Expand Jump to a Section Reset PIN on a Computer Reset PIN on Mobile Remove the PIN What Is It?
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Julia Zhang 2 minutes ago
Frequently Asked Questions
What to Know
Computer: Select Account & Settings > Paren...
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Henry Schmidt 4 minutes ago
This article explains how to change your Amazon Prime Video PIN to access parental controls.
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Computer: Select Account & Settings > Parental Controls > Prime Video PIN > Change > enter new PIN > Save.Mobile: Tap My Stuff > settings > Parental Controls > Change Prime Video PIN > enter new PIN > Save.You don’t need to know your old PIN to change it. All you need are your Amazon account login credentials.
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Hannah Kim 4 minutes ago
This article explains how to change your Amazon Prime Video PIN to access parental controls.
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Victoria Lopez 7 minutes ago
If you access Parental Controls on a Prime Video TV app, you’ll get a prompt to log in to the serv...
This article explains how to change your Amazon Prime Video PIN to access parental controls.
How to Reset a Prime Video PIN on a Computer
If you need to change your PIN, all you need is your Amazon account email and password. Once logged in, you can set up a new PIN without having to enter your old one. You can only set up a Prime Video PIN through a web browser or the service’s iOS and Android apps.
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Harper Kim Member
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25 minutes ago
Tuesday, 06 May 2025
If you access Parental Controls on a Prime Video TV app, you’ll get a prompt to log in to the service on a PC to change your PIN. The process for creating a first-time PIN and resetting it is the same. If you haven’t made a PIN for your Prime Video account, follow the instructions below.
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Mason Rodriguez Member
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12 minutes ago
Tuesday, 06 May 2025
Navigate to primevideo.com and sign in with your credentials. Click your profile name in the top right corner and select Account & Settings. Select Parental Controls > Prime Video PIN and click Change.
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Emma Wilson 7 minutes ago
If this is your first time setting up a PIN, simply enter a five-digit PIN into the field and click ...
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Sophie Martin Member
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7 minutes ago
Tuesday, 06 May 2025
If this is your first time setting up a PIN, simply enter a five-digit PIN into the field and click Save. Input a new five-digit PIN and click Save.
Reset the PIN on iOS and Android
To change your PIN on your iOS or Android device, you’ll first need to download the Amazon Prime Video app. Once you’ve installed it and logged into your account, follow the steps below to access your PIN: We captured the screenshots below on an iPhone, but the steps are identical for Android devices.
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Ethan Thomas 3 minutes ago
Tap My Stuff in the bottom right corner. Tap the Cogwheel icon in the top right corner. Select Paren...
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Chloe Santos Moderator
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32 minutes ago
Tuesday, 06 May 2025
Tap My Stuff in the bottom right corner. Tap the Cogwheel icon in the top right corner. Select Parental Controls.
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Ethan Thomas 9 minutes ago
Select Change Prime Video PIN. Enter your Amazon account password and tap Continue....
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Brandon Kumar 21 minutes ago
Tap Change. Enter a new PIN into the field and tap Save....
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Charlotte Lee Member
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9 minutes ago
Tuesday, 06 May 2025
Select Change Prime Video PIN. Enter your Amazon account password and tap Continue.
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Alexander Wang Member
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20 minutes ago
Tuesday, 06 May 2025
Tap Change. Enter a new PIN into the field and tap Save.
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Nathan Chen 9 minutes ago
How Do I Remove My Prime Video PIN
Amazon currently doesn't provide an option to dis...
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Elijah Patel Member
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22 minutes ago
Tuesday, 06 May 2025
How Do I Remove My Prime Video PIN
Amazon currently doesn't provide an option to disable a PIN once you've enabled it. Instead, you can disable Parental Controls, so you don't need to enter your PIN when watching a TV show or movie.
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Alexander Wang Member
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Tuesday, 06 May 2025
To do this, you'll need to adjust Viewing restrictions to the highest maturity rating (18+): Navigate to Account Settings > Parental Controls and scroll down to Viewing restrictions. Ensure 18+ is selected by clicking the green circle next to it. You should see a note indicating All videos can be watched without a PIN.
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Dylan Patel Member
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Tuesday, 06 May 2025
Check the box next to All supported devices to ensure this setting applies across your account.
What is an Amazon Video PIN
Amazon Prime Video’s parental controls allow you to restrict access to mature content and prevent other users from making purchases on your account with permission. A five-digit numerical PIN system locks these settings, but if you don’t need to enter it frequently, it can be easy to forget. Fortunately, you don’t need to know your current PIN to change it — you can do so simply by logging into your Amazon account on desktop or mobile.
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Andrew Wilson Member
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14 minutes ago
Tuesday, 06 May 2025
Once you set up a PIN, it applies to all your devices. The exceptions are Fire TV devices and Fire Tablets running FireOS 5.0 or older, which have individual Parental Control settings. FAQ How do I reset the PIN on an Amazon Fire TV?
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Chloe Santos 14 minutes ago
To reset a parental control PIN, go the Prime Videos parental controls page. To reset the child PIN,...
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Jack Thompson 4 minutes ago
Where do I find my Amazon Prime PIN? You can't look up your PIN, as doing so would make it less ...
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Lucas Martinez Moderator
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30 minutes ago
Tuesday, 06 May 2025
To reset a parental control PIN, go the Prime Videos parental controls page. To reset the child PIN, which keeps kids on their own profiles, enter the wrong PIN until a code appears, and then go to the Amazon Code page, sign in with your Amazon account, and then enter the code and follow the prompts to reset the PIN.
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Noah Davis 15 minutes ago
Where do I find my Amazon Prime PIN? You can't look up your PIN, as doing so would make it less ...
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Ava White Moderator
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48 minutes ago
Tuesday, 06 May 2025
Where do I find my Amazon Prime PIN? You can't look up your PIN, as doing so would make it less secure. If you've forgotten the PIN, follow the instructions above to reset it.
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