% How To Fix an Android That Can't Make or Receive Calls GA
S
REGULAR Menu Lifewire Tech for Humans Newsletter! Search Close GO Mobile Phones > Android
How To Fix an Android That Can't Make or Receive Calls
When your phone stops doing its job, try these tips
By Molly McLaughlin Molly McLaughlin Senior Editor & Content Strategist Molly K. McLaughlin has been a technology editor and writer for over a dozen years.
thumb_upLike (37)
commentReply (2)
shareShare
visibility365 views
thumb_up37 likes
comment
2 replies
I
Isaac Schmidt 2 minutes ago
She runs product reviews for Lifewire, overseeing the process from hands-on testing to publishing. l...
E
Ella Rodriguez 1 minutes ago
lifewire's editorial guidelines Tweet Share Email Tweet Share Email Android Switching from iOS When ...
L
Lily Watson Moderator
access_time
2 minutes ago
Wednesday, 30 April 2025
She runs product reviews for Lifewire, overseeing the process from hands-on testing to publishing. lifewire's editorial guidelines Updated on May 30, 2022 Reviewed by Michael Barton Heine Jr Reviewed by
Michael Barton Heine Jr Michael Heine is a CompTIA-certified writer, editor, and Network Engineer with 25+ years' experience working in the television, defense, ISP, telecommunications, and education industries.
thumb_upLike (21)
commentReply (0)
thumb_up21 likes
L
Lucas Martinez Moderator
access_time
15 minutes ago
Wednesday, 30 April 2025
lifewire's editorial guidelines Tweet Share Email Tweet Share Email Android Switching from iOS When you can neither make nor receive calls on an Android smartphone, the cause might be any number of issues. Here's where to start when trying to get back on speaking terms with your phone. If you can make outgoing calls, but your phone isn't ringing when you get an incoming call, that's a separate issue.
thumb_upLike (43)
commentReply (3)
thumb_up43 likes
comment
3 replies
C
Chloe Santos 12 minutes ago
What to Do When Your Phone Isn' t Working
Try these troubleshooting steps in order. Ev...
E
Ethan Thomas 3 minutes ago
Verify that you're in network. While relatively rare, dead spots still exist....
Try these troubleshooting steps in order. Even if you don't find out precisely what's wrong, these tactics can resolve an array of Android smartphone problems.
thumb_upLike (46)
commentReply (0)
thumb_up46 likes
S
Sophia Chen Member
access_time
20 minutes ago
Wednesday, 30 April 2025
Verify that you're in network. While relatively rare, dead spots still exist.
thumb_upLike (49)
commentReply (1)
thumb_up49 likes
comment
1 replies
A
Ava White 1 minutes ago
You might encounter this when underground (in a basement or on mass transit) or in a rural area. Rec...
A
Alexander Wang Member
access_time
12 minutes ago
Wednesday, 30 April 2025
You might encounter this when underground (in a basement or on mass transit) or in a rural area. Reception issues can also happen if you're near another country's border and your phone thinks you're roaming.
thumb_upLike (45)
commentReply (3)
thumb_up45 likes
comment
3 replies
W
William Brown 5 minutes ago
Make sure that airplane mode is not on. When this mode is enabled, mobile networks are disabled, and...
I
Isaac Schmidt 4 minutes ago
Pull down from the top of the phone's screen to access Quick Settings, or go to Settings > Networ...
Make sure that airplane mode is not on. When this mode is enabled, mobile networks are disabled, and incoming phone calls go to voicemail. If Wi-Fi is on, you can still surf the web and send messages using data, though.
thumb_upLike (17)
commentReply (0)
thumb_up17 likes
N
Noah Davis Member
access_time
40 minutes ago
Wednesday, 30 April 2025
Pull down from the top of the phone's screen to access Quick Settings, or go to Settings > Network & internet > Airplane mode to check the status. Check that mobile data is enabled. When your phone connects to a network, you should see your carrier's name.
thumb_upLike (38)
commentReply (1)
thumb_up38 likes
comment
1 replies
M
Madison Singh 37 minutes ago
If not, a message of "not connected" or "roaming" might display. Contact your carrier. Have you paid...
O
Oliver Taylor Member
access_time
9 minutes ago
Wednesday, 30 April 2025
If not, a message of "not connected" or "roaming" might display. Contact your carrier. Have you paid your bill?
thumb_upLike (5)
commentReply (0)
thumb_up5 likes
I
Isaac Schmidt Member
access_time
50 minutes ago
Wednesday, 30 April 2025
Even if you have auto-pay set up, that can fail due to problems with your bank or a technical glitch. Your carrier should alert you to this, but it may be via snail mail. If there isn't a payment issue, technical support can help you check for other problems and alert you to area outages.
thumb_upLike (29)
commentReply (2)
thumb_up29 likes
comment
2 replies
C
Christopher Lee 20 minutes ago
Restart your phone. If none of the above is the problem, this action can fix many issues. Check for ...
N
Noah Davis 38 minutes ago
Sometimes malware hits Android phones. There are a few steps you can take to remove malicious apps f...
N
Nathan Chen Member
access_time
55 minutes ago
Wednesday, 30 April 2025
Restart your phone. If none of the above is the problem, this action can fix many issues. Check for malware.
thumb_upLike (12)
commentReply (3)
thumb_up12 likes
comment
3 replies
E
Ethan Thomas 14 minutes ago
Sometimes malware hits Android phones. There are a few steps you can take to remove malicious apps f...
C
Charlotte Lee 51 minutes ago
Rebooting your phone in safe mode is an excellent way to identify issues. Perform a factory reset....
Sometimes malware hits Android phones. There are a few steps you can take to remove malicious apps from your device.
thumb_upLike (45)
commentReply (1)
thumb_up45 likes
comment
1 replies
S
Sofia Garcia 45 minutes ago
Rebooting your phone in safe mode is an excellent way to identify issues. Perform a factory reset....
A
Aria Nguyen Member
access_time
13 minutes ago
Wednesday, 30 April 2025
Rebooting your phone in safe mode is an excellent way to identify issues. Perform a factory reset.
thumb_upLike (38)
commentReply (2)
thumb_up38 likes
comment
2 replies
I
Isaac Schmidt 7 minutes ago
A hard reset can take care of issues that a simple restart doesn't, but make sure you've backed up i...
C
Christopher Lee 9 minutes ago
If all else fails, the issue might be due to hardware damage or malware. Find out if it's worth ...
K
Kevin Wang Member
access_time
56 minutes ago
Wednesday, 30 April 2025
A hard reset can take care of issues that a simple restart doesn't, but make sure you've backed up important data before doing so. Contact the manufacturer or carrier.
thumb_upLike (11)
commentReply (1)
thumb_up11 likes
comment
1 replies
E
Emma Wilson 23 minutes ago
If all else fails, the issue might be due to hardware damage or malware. Find out if it's worth ...
C
Charlotte Lee Member
access_time
15 minutes ago
Wednesday, 30 April 2025
If all else fails, the issue might be due to hardware damage or malware. Find out if it's worth repairing or how to get a replacement. If you can, bring your phone to a local store so the tech can conduct some troubleshooting.
thumb_upLike (43)
commentReply (2)
thumb_up43 likes
comment
2 replies
R
Ryan Garcia 13 minutes ago
The 9 Best Android Phones, Tested by Experts
Keeping Your Phone Secure
Once you’ve fi...
E
Ella Rodriguez 2 minutes ago
You can deregister and turn off iMessage on Apple's website. Why can't my Android phone...
A
Aria Nguyen Member
access_time
64 minutes ago
Wednesday, 30 April 2025
The 9 Best Android Phones, Tested by Experts
Keeping Your Phone Secure
Once you’ve figured out the problem and fixed it, do a security audit on your device: Check that it has the latest security updates.Uninstall unused apps.Download apps and files only from trusted sources, such as the Google Play Store. How to Fix a 'Not Registered on Network' Error on Samsung Galaxy FAQ Why is my Android phone not receiving texts from iPhones?
If you recently switched from iPhone to Android, your phone number may still be linked to iMessage.
thumb_upLike (32)
commentReply (3)
thumb_up32 likes
comment
3 replies
J
Jack Thompson 18 minutes ago
You can deregister and turn off iMessage on Apple's website. Why can't my Android phone...
I
Isaac Schmidt 19 minutes ago
They will need to troubleshoot their own device. Why is Gmail not working on my Android phone? ...
You can deregister and turn off iMessage on Apple's website. Why can't my Android phone receive texts from one person? If you can't receive texts or calls from one specific person, then the problem probably lies on their end.
thumb_upLike (11)
commentReply (2)
thumb_up11 likes
comment
2 replies
D
Dylan Patel 50 minutes ago
They will need to troubleshoot their own device. Why is Gmail not working on my Android phone? ...
J
Joseph Kim 64 minutes ago
Make sure the device is online and not in airplane mode. If you still have trouble, update the app, ...
Z
Zoe Mueller Member
access_time
90 minutes ago
Wednesday, 30 April 2025
They will need to troubleshoot their own device. Why is Gmail not working on my Android phone? If Gmail is not syncing on Android, go to Menu > Settings > your account and check Sync Gmail.
thumb_upLike (49)
commentReply (3)
thumb_up49 likes
comment
3 replies
H
Harper Kim 83 minutes ago
Make sure the device is online and not in airplane mode. If you still have trouble, update the app, ...
O
Oliver Taylor 88 minutes ago
Thanks for letting us know! Get the Latest Tech News Delivered Every Day
Subscribe Tell us why! Othe...
Make sure the device is online and not in airplane mode. If you still have trouble, update the app, clear the app data, and restart your device. Was this page helpful?
thumb_upLike (30)
commentReply (1)
thumb_up30 likes
comment
1 replies
A
Alexander Wang 33 minutes ago
Thanks for letting us know! Get the Latest Tech News Delivered Every Day
Subscribe Tell us why! Othe...
K
Kevin Wang Member
access_time
20 minutes ago
Wednesday, 30 April 2025
Thanks for letting us know! Get the Latest Tech News Delivered Every Day
Subscribe Tell us why! Other Not enough details Hard to understand Submit More from Lifewire How to Fix It When WhatsApp Isn't Working 8 Solutions for When Your iPhone Says No SIM How to Fix It When Your iPhone Has No Service 12 Ways to Fix It When FaceTime Is Not Working How to Fix Wi-Fi Authentication Problems on Android How to Block Cell Phone Numbers On Android or iPhone (iOS) How to Fix It When Mobile Data Is Not Working How to Fix It When Discovery Plus Is Not Working How to Fix a "Failed to Obtain IP Address" Android Error Why Does My Phone Keep Freezing?
thumb_upLike (21)
commentReply (2)
thumb_up21 likes
comment
2 replies
D
Dylan Patel 17 minutes ago
How to Fix the Green Line on an Android Phone How to Fix It When You're Not Receiving Texts on Andro...
L
Liam Wilson 18 minutes ago
Cookies Settings Accept All Cookies...
A
Andrew Wilson Member
access_time
21 minutes ago
Wednesday, 30 April 2025
How to Fix the Green Line on an Android Phone How to Fix It When You're Not Receiving Texts on Android YouTube TV Not Working? Here's How To Fix It 10 Ways to Speed Up a Phone That's Running Too Slowly How to Fix it When iPhone Call Volume Is Low How to Reset a Voicemail Password in Android Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts.
thumb_upLike (48)
commentReply (2)
thumb_up48 likes
comment
2 replies
N
Natalie Lopez 9 minutes ago
Cookies Settings Accept All Cookies...
G
Grace Liu 20 minutes ago
How To Fix an Android That Can't Make or Receive Calls GA
S
REGULAR Menu Lifewire Tech for Humans Ne...
N
Nathan Chen Member
access_time
22 minutes ago
Wednesday, 30 April 2025
Cookies Settings Accept All Cookies
thumb_upLike (48)
commentReply (2)
thumb_up48 likes
comment
2 replies
A
Ava White 11 minutes ago
How To Fix an Android That Can't Make or Receive Calls GA
S
REGULAR Menu Lifewire Tech for Humans Ne...
O
Oliver Taylor 2 minutes ago
She runs product reviews for Lifewire, overseeing the process from hands-on testing to publishing. l...