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%Begin Audi Ranks As Top Dealer Experience While Tesla Fares Poorly  CarBuzz News Features New Cars Used Cars Sell My Car Shopping Tools Car Reviews Car Finder Compare Cars Best Cars Car Dealerships Used Car Reviews Car Advice Home News Audi Ranks As Top Dealer Experience While Tesla Fares Poorly 
 <h1>Audi Ranks As Top Dealer Experience While Tesla Fares Poorly</h1> Aug. 03, 2018 9:05 PM ET by Jared Rosenholtz / 13 Comments Dealership experience is a big part of buying a new car. When it comes to buying a car, there are lots of annoyances that can make for a painful experience.
%Begin Audi Ranks As Top Dealer Experience While Tesla Fares Poorly CarBuzz News Features New Cars Used Cars Sell My Car Shopping Tools Car Reviews Car Finder Compare Cars Best Cars Car Dealerships Used Car Reviews Car Advice Home News Audi Ranks As Top Dealer Experience While Tesla Fares Poorly

Audi Ranks As Top Dealer Experience While Tesla Fares Poorly

Aug. 03, 2018 9:05 PM ET by Jared Rosenholtz / 13 Comments Dealership experience is a big part of buying a new car. When it comes to buying a car, there are lots of annoyances that can make for a painful experience.
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Ryan Garcia 2 minutes ago
The way a dealership treats you can sometimes make or break the car buying experience, either entici...
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Julia Zhang 2 minutes ago
For 2018, Audi finished at the top for several key reasons. Audi salespeople were most likely to ask...
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The way a dealership treats you can sometimes make or break the car buying experience, either enticing you to purchase a vehicle you may otherwise not have, or turning customers off of a brand completely. For the 12th year in a row, a company called Pied Piper PSI has conducted its US Auto Industry Benchmarking Study &quot;In-Person.&quot; The study aims to show how helpful dealerships are for customers by measuring real response times and information. Pied Pier PSI sent out anonymous &quot;mystery car-shoppers&quot; to visit 3,466 dealerships throughout the country and score each of them on how helpful they were.
The way a dealership treats you can sometimes make or break the car buying experience, either enticing you to purchase a vehicle you may otherwise not have, or turning customers off of a brand completely. For the 12th year in a row, a company called Pied Piper PSI has conducted its US Auto Industry Benchmarking Study "In-Person." The study aims to show how helpful dealerships are for customers by measuring real response times and information. Pied Pier PSI sent out anonymous "mystery car-shoppers" to visit 3,466 dealerships throughout the country and score each of them on how helpful they were.
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Ethan Thomas 1 minutes ago
For 2018, Audi finished at the top for several key reasons. Audi salespeople were most likely to ask...
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Harper Kim 4 minutes ago
Audi was followed by Lexus, Toyota, Mercedes-Benz, Infiniti, Ram, Buick, Jaguar, Land Rover, Nissan,...
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For 2018, Audi finished at the top for several key reasons. Audi salespeople were most likely to ask customers questions about how their vehicle would be used, provide a walkaround demonstration comparing the cars to the competition, and ask followup questions to determine customer needs and explain why their specific dealership is deserving of their business.
For 2018, Audi finished at the top for several key reasons. Audi salespeople were most likely to ask customers questions about how their vehicle would be used, provide a walkaround demonstration comparing the cars to the competition, and ask followup questions to determine customer needs and explain why their specific dealership is deserving of their business.
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Audi was followed by Lexus, Toyota, Mercedes-Benz, Infiniti, Ram, Buick, Jaguar, Land Rover, Nissan, Acura, BMW, Cadillac, Kia, Lincoln, Mini, Chevrolet, GMC, and Hyundai, who were all above the industry average. Tesla finished last in the survey for the second year in a row, mainly because the company doesn&#39;t use a traditional dealership model. Instead, Tesla has showrooms that are meant to show off a product without pushing hard to sell it.
Audi was followed by Lexus, Toyota, Mercedes-Benz, Infiniti, Ram, Buick, Jaguar, Land Rover, Nissan, Acura, BMW, Cadillac, Kia, Lincoln, Mini, Chevrolet, GMC, and Hyundai, who were all above the industry average. Tesla finished last in the survey for the second year in a row, mainly because the company doesn't use a traditional dealership model. Instead, Tesla has showrooms that are meant to show off a product without pushing hard to sell it.
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Lily Watson 2 minutes ago
Some buyers may like Tesla's laid-back sales approach, but it clearly doesn't help the compa...
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Some buyers may like Tesla&#39;s laid-back sales approach, but it clearly doesn&#39;t help the company score well in surveys like this one. Tesla Audi Audi 
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 <h4>Gallery</h4> 16 Photos Tags: #Audi News #Tesla News #Industry News 
 <h4>Related Cars</h4> Audi Q3 Tesla Model S Jared Rosenholtz Editor-at-Large After graduating with an MBA, Jared pursued his love of cars by becoming an automotive journalist.
Some buyers may like Tesla's laid-back sales approach, but it clearly doesn't help the company score well in surveys like this one. Tesla Audi Audi

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Audi Q3 Tesla Model S Jared Rosenholtz Editor-at-Large After graduating with an MBA, Jared pursued his love of cars by becoming an automotive journalist.
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Madison Singh 4 minutes ago
An internship with CarBuzz grew into his current position as Editor At Large. Jared now spends most ...
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Jack Thompson 4 minutes ago
Contact Jared @Carsnbites @jar_rosenholtz LoginSign Up Home News Features Car Reviews Car Advice 202...
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An internship with CarBuzz grew into his current position as Editor At Large. Jared now spends most of his time evaluating new vehicles and chasing the latest news stories in the automotive industry. When he’s not attending Cars &amp; Coffee events on the weekend, Jared loves to watch NFL football and cruise around with the top down in his German convertible.
An internship with CarBuzz grew into his current position as Editor At Large. Jared now spends most of his time evaluating new vehicles and chasing the latest news stories in the automotive industry. When he’s not attending Cars & Coffee events on the weekend, Jared loves to watch NFL football and cruise around with the top down in his German convertible.
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Contact Jared @Carsnbites @jar_rosenholtz LoginSign Up Home News Features Car Reviews Car Advice 2021 CarBuzz Awards New Cars Used Cars Future Cars Compare Cars Sell My Car Car Dealerships Buy Here Pay Here Used Car Reviews Popular Tags Cars # Video # TOP # Spy Shots # Reveal # Rumor # Auto Show # Supercar # Tuning # Car Culture # Industry News # Motorsport Acura Alfa Romeo Aston Martin Audi Bentley BMW Bollinger Bugatti Buick Cadillac Caterham Chevrolet Chrysler Dodge Ferrari Fiat Fisker Ford Genesis GMC Hennessey Honda Hyundai Infiniti Jaguar Jeep Karma Kia Koenigsegg Lamborghini Land Rover Lexus Lincoln Lordstown Lotus Lucid Motors Maserati Mazda McLaren Mercedes-Benz Mini Mitsubishi Nissan Pagani Polestar Porsche Ram Rimac Rivian Rolls-Royce Spyker Subaru Tesla Toyota Volkswagen Volvo By Make Acura Alfa Romeo Aston Martin Audi Bentley BMW Bollinger Bugatti Buick Cadillac Caterham Chevrolet Chrysler Dodge Ferrari Fiat Fisker Ford Genesis GMC Hennessey Honda Hyundai Infiniti Jaguar Jeep Karma Kia Koenigsegg Lamborghini Land Rover Lexus Lincoln Lordstown Lotus Lucid Motors Maserati Mazda McLaren Mercedes-Benz Mini Mitsubishi Nissan Pagani Polestar Porsche Ram Rimac Rivian Rolls-Royce Spyker Subaru Tesla Toyota Volkswagen Volvo By Car Type SUVs Crossovers Sedans Coupes Trucks Sports Cars Wagons Vans Hatchbacks Convertibles Small Cars Luxury Cars Electric Cars Hybrid Cars Future Cars By Price Up to $15K $15K - $25K $25K - $35K $35K - $45K $45K - $55K $55K - $75K $75K - $100K $100K - $200K $200K - $300K Above $300K Back To Top
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