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Amelia Singh Moderator
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%Begin Amazon is suing 10 000 people for leaving fake reviews but is that enough TechRadar Skip to main content TechRadar is supported by its audience. When you purchase through links on our site, we may earn an affiliate commission.
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Madison Singh 1 minutes ago
Here's why you can trust us. Amazon is suing 10 000 people for leaving fake reviews but is tha...
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Here's why you can trust us. Amazon is suing 10 000 people for leaving fake reviews but is that enough By Hamish Hector last updated 20 July 2022 The online store still has a fake review problem (Image credit: Shutterstock / SCOOTERCASTER) Audio player loading… If you've bought a five-star rated item on Amazon only to have it fall apart within days of getting it, then you've likely wondered if any of those reviewers actually used the product.
Elijah Patel Member
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Here's why you can trust us. Amazon is suing 10 000 people for leaving fake reviews but is that enough By Hamish Hector last updated 20 July 2022 The online store still has a fake review problem (Image credit: Shutterstock / SCOOTERCASTER) Audio player loading… If you've bought a five-star rated item on Amazon only to have it fall apart within days of getting it, then you've likely wondered if any of those reviewers actually used the product.
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Sophie Martin 2 minutes ago
Well, spoiler alert, it turns out that they might not have done, as Amazon is suing over 10,000 peop...
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Well, spoiler alert, it turns out that they might not have done, as Amazon is suing over 10,000 people for orchestrating plots to leave thousands of fake reviews on products in its digital stores. Filed on Monday, the legal action takes aim at Facebook group admins that have accepted cash or other favors in exchange for posting a load of made-up reviews for products sold on Amazon in the US, UK, France, Germany, Italy, Spain, and Japan (via TechCrunch (opens in new tab)). This isn't the first time Amazon has taken such measures against fake reviews on its services – with the 10,000 number reportedly just the amount of groups that Amazon has reported to Facebook since 2020.
David Cohen Member
access_time 15 minutes ago
Well, spoiler alert, it turns out that they might not have done, as Amazon is suing over 10,000 people for orchestrating plots to leave thousands of fake reviews on products in its digital stores. Filed on Monday, the legal action takes aim at Facebook group admins that have accepted cash or other favors in exchange for posting a load of made-up reviews for products sold on Amazon in the US, UK, France, Germany, Italy, Spain, and Japan (via TechCrunch (opens in new tab)). This isn't the first time Amazon has taken such measures against fake reviews on its services – with the 10,000 number reportedly just the amount of groups that Amazon has reported to Facebook since 2020.
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It's actually been suing people for bogus reviews since at least 2015. Beyond legal action, Amazon also tries to deploy a few other tactics to stop fake reviews.  In response to a request for comment, a spokesperson told us that "more than 12,000 Amazon employees around the world" work to keep its stores free from fraud. AI and investigators use various tools and identifiers to analyze and either verify or discard the over 30 million reviews that it receives each week.
Joseph Kim Member
access_time 12 minutes ago
It's actually been suing people for bogus reviews since at least 2015. Beyond legal action, Amazon also tries to deploy a few other tactics to stop fake reviews.  In response to a request for comment, a spokesperson told us that "more than 12,000 Amazon employees around the world" work to keep its stores free from fraud. AI and investigators use various tools and identifiers to analyze and either verify or discard the over 30 million reviews that it receives each week.
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As a result, as an Amazon blog post from 2021 explained, over 200 million fake reviews were blocked in 2020 before they were even seen by a customer.  Yet despite these successes, some fake reviews are still breaking through, and while Amazon does its part to lay blame at social media platforms like Facebook that facilitate fake review groups, at the end of the day the buck stops with Amazon itself. Analysis The best thing they never bought Considering this isn't the first time Amazon has had to sue people over fake reviews it feels a lot like its current method clearly isn't effective. But what else can it do?
Ethan Thomas Member
access_time 10 minutes ago
As a result, as an Amazon blog post from 2021 explained, over 200 million fake reviews were blocked in 2020 before they were even seen by a customer.  Yet despite these successes, some fake reviews are still breaking through, and while Amazon does its part to lay blame at social media platforms like Facebook that facilitate fake review groups, at the end of the day the buck stops with Amazon itself. Analysis The best thing they never bought Considering this isn't the first time Amazon has had to sue people over fake reviews it feels a lot like its current method clearly isn't effective. But what else can it do?
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Sebastian Silva 9 minutes ago
Well, it might be time to change who can review products and scrub out all of the accounts that left...
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Joseph Kim 3 minutes ago
How often have you actually read the in-depth reviews and not just hit Buy Now on that four-and-a-ha...
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Well, it might be time to change who can review products and scrub out all of the accounts that left a rating but didn't actually buy the item themselves. While Amazon does its part to promote "Verified Purchase" reviews when you scroll to the bottom of the page – which highlights reviews from accounts that bought the product at its regular price (or only received a slight discount) – that doesn't stop bad actors from pumping up the overall review count and spamming 5-star ratings.
Natalie Lopez Member
access_time 18 minutes ago
Well, it might be time to change who can review products and scrub out all of the accounts that left a rating but didn't actually buy the item themselves. While Amazon does its part to promote "Verified Purchase" reviews when you scroll to the bottom of the page – which highlights reviews from accounts that bought the product at its regular price (or only received a slight discount) – that doesn't stop bad actors from pumping up the overall review count and spamming 5-star ratings.
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How often have you actually read the in-depth reviews and not just hit Buy Now on that four-and-a-half-star product with 7,683 ratings? Instead, it would be much better to only count Verified Purchase reviews and remove any ratings that don't meet the same standards. Sure, this method has its faults – chiefly it stops people from leaving a rating if they bought the device from elsewhere – but that seems like a small price to pay to have better peace of mind that the reviews being left are actually genuine.
Sophie Martin Member
access_time 28 minutes ago
How often have you actually read the in-depth reviews and not just hit Buy Now on that four-and-a-half-star product with 7,683 ratings? Instead, it would be much better to only count Verified Purchase reviews and remove any ratings that don't meet the same standards. Sure, this method has its faults – chiefly it stops people from leaving a rating if they bought the device from elsewhere – but that seems like a small price to pay to have better peace of mind that the reviews being left are actually genuine.
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Hannah Kim 5 minutes ago
There will undoubtedly be bad actors who find new ways to beat this system too, but it'll defin...
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There will undoubtedly be bad actors who find new ways to beat this system too, but it'll definitely be harder (and more expensive) hopefully limiting how widespread the issue is. We'll have to wait and see what actions Amazon takes next if anything, but for something more immediate we'd recommend reading through our guide on how to spot fake Amazon reviews.
Evelyn Zhang Member
access_time 16 minutes ago
There will undoubtedly be bad actors who find new ways to beat this system too, but it'll definitely be harder (and more expensive) hopefully limiting how widespread the issue is. We'll have to wait and see what actions Amazon takes next if anything, but for something more immediate we'd recommend reading through our guide on how to spot fake Amazon reviews.
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While we can't guarantee it'll keep you completely safe it should limit the chances you're tricked by a phony review. Hamish HectorHamish is a Staff Writer for TechRadar (@Hamish_Hector (opens in new tab) on Twitter) and has been writing about tech for almost five years. He now lends his experience to cover news and reviews across everything on TechRadar (from Computing to Audio to Gaming and the rest).
Daniel Kumar Member
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While we can't guarantee it'll keep you completely safe it should limit the chances you're tricked by a phony review. Hamish HectorHamish is a Staff Writer for TechRadar (@Hamish_Hector (opens in new tab) on Twitter) and has been writing about tech for almost five years. He now lends his experience to cover news and reviews across everything on TechRadar (from Computing to Audio to Gaming and the rest).
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Sophie Martin 20 minutes ago
In his free time, you'll likely find Hamish humming show tunes while building Lego or playing D...
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In his free time, you'll likely find Hamish humming show tunes while building Lego or playing D&D with his mates. See more World of tech news TechRadar Newsletter Sign up to get breaking news, reviews, opinion, analysis and more, plus the hottest tech deals! Thank you for signing up to TechRadar.
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In his free time, you'll likely find Hamish humming show tunes while building Lego or playing D&D with his mates. See more World of tech news TechRadar Newsletter Sign up to get breaking news, reviews, opinion, analysis and more, plus the hottest tech deals! Thank you for signing up to TechRadar.
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