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40 Twitter Users Share Their Weirdest And Rudest Customer Experiences

Ieva Gailiūtė and
Austėja Akavickaitė
Publish Not your original work?

Add source When you're fresh out of college and looking for ways to gain work experience, just about any position will do. Often, one of the most common places to turn to is customer service.

Unfortunately, it comes together with nightmarish customers, their nonsense demands, and huge emotional pressure. Whether you worked there yourself or know a friend who has, we've all heard at least one horror story. This Twitter user asked people who work in the service or food industry to reply with the weirdest/rudest experiences they've ever dealt with.

From ordering something made up, getting furious when it's not what they expected, to downright insulting the people serving them, more than 14.4K shared their terrible customer interactions. Bored Panda has collected some of the most ridiculous tweets from this viral thread. Forget the saying "the customer is always right", some of these comments will make your head spin.

Scroll down and check them out yourself! This post may include affiliate links. #1 SocAwk20 Report Final score: 329points POST Jo Johannsen Jo Johannsen Community Member • points posts comments upvotes FollowUnfollow 10 months ago Have them arrested for assault.

202 202points reply View More Replies... View more comments If you have ever worked in customer service in the food industry, you know that it's a thankless job.

Especially if you encounter a rude customer who flips out when you ask them the simplest questions. So even if you deal with clients on a regular basis and already know the nooks and crannies of the job, some of them can be so irrational that it's difficult to know how to react.

The author of this tweet @phantomparades shared her own experience. Three years ago, she was dealing with a customer that had an attitude with how she folded the clothes.

The buyer asked her to stop and @phantomparades assumed that "she would fold them herself like she said she would. Instead, she asked 'are you gonna help me?'" The author was left feeling confused and reminded the customer that she specifically asked her to stop folding.

Then the woman "got super heated and said 'Oh no. Get me a manager. I am NOT dealing with this attitude.'" This story only shows that some customers get mad for no real reason and it's the worker who has to take it all in.

Sometimes it's hard to manage your feelings and remain calm. And even the widely known American smile might not be able to save you in intense situations like these. #2 JeffFromOhio Report Final score: 302points POST WilvanderHeijden WilvanderHeijden Community Member • points posts comments upvotes 10 months ago Should have refused her service because of her homophobia.

80 80points reply View More Replies... View more comments In fact, research shows that faking emotional expressions all day long drains your personal resources and can take an emotional and physical toll once you head home.

We're not talking about smiling at the customers because they are genuinely kind and respectful. We're talking about the ones that make you feel stressed and anxious while talking to them.   "When [employees] put on that happy face but don't really feel it-that's when we start to have problems," lead researcher David Wagner, Ph.D.

of Singapore Management University, explained to the Huffington Post. They observed 78 bus drivers who worked in the U.S. over the course of two weeks.

Drivers answered surveys before and after their shifts and also right before going to sleep.  #3 JacobDavison_ Report Final score: 245points POST WilvanderHeijden WilvanderHeijden Community Member • points posts comments upvotes 10 months ago And in the panic everyone forgot what the emergency number was. 68 68points reply View More Replies... View more comments #4 TangoJulietPapa Report Final score: 239points POST ZAPanda ZAPanda Community Member • points posts comments upvotes FollowUnfollow 10 months ago look being cheerful in the uk at ANY time is a punishable offence so I am not surprised.

106 106points reply View More Replies... View more comments Mainly the questions were about the quality of their sleep, their mood during and after work, and whether they had to fake their emotions while dealing with the customers that day.

Research showed how emotionally draining it is to wear a fake smile. Those drivers that felt the need to put on a "mask" were more likely to suffer from insomnia than those who didn't. "Emotional acting was also linked to reports of feeling anxious or distressed, and also increased the likelihood of feeling emotionally exhausted at the end of the day.

These people even reported more family conflict at home." #5 megan_collett Report Final score: 224points POST lightbulb lightbulb Community Member • points posts comments upvotes FollowUnfollow 10 months ago And he shouldn't be having children. 196 196points reply View More Replies... View more comments #6 ellysejohnson1 Report Final score: 218points POST william mcgloin william mcgloin Community Member • points posts comments upvotes FollowUnfollow 10 months ago The only logical explanation is that the guy was shrinking.

85 85points reply View More Replies... View more comments Now let's talk about the very common saying "The customer is always right." This phrase is often attributed to Harry Gordon Selfridge, the founder of Selfridge's department store in London (though some think it was originated by John Wanamaker or Marshall Field-it was a popular mentality among the business magnates at that time).

Businesses often use it to make the customers feel special and ensure them that they will get high-quality service. #7 CallMeClaireee Report Final score: 208points POST Ba Loeloe Ba Loeloe Community Member • points posts comments upvotes FollowUnfollow 10 months ago (edited) Kick him in the b*lls, like a good woman would do.

167 167points reply View More Replies... View more comments #8 zoe2901 Report Final score: 195points POST LH25 LH25 Community Member • points posts comments upvotes FollowUnfollow 10 months ago My 20 year old niece gets hit on by customers, she's a cashier. Most in their 30's and 40's.

It's just gross. We've talked about her wearing a ring on her left hand, but that probably wouldn't discourage the worst of them.

Guys, she's being nice to you because that's her job. 80 80points reply View More Replies...

View more comments #9 VelvetLovenotes Report Final score: 185points POST V Martinez V Martinez Community Member • points posts comments upvotes FollowUnfollow 10 months ago Yay for that happy ending! (For the store) 75 75points reply View more comments However, these days more and more companies are turning away from this point of view. According to Alexander Kjerulf, the author of the Chief Happiness Officer Blog, this belief ironically leads to bad customer service and there are a few reasons why.

First, it makes employees feel unappreciated. Companies should trust their workers over unreasonable customers because doing otherwise could cause resentment among employees. #10 _qunari Report Final score: 185points POST Felix Feline Felix Feline Community Member • points posts comments upvotes FollowUnfollow 10 months ago I got reported for smiling too much.

73 73points reply View More Replies... View more comments #11 FromTinyPennies Report Final score: 177points POST WilvanderHeijden WilvanderHeijden Community Member • points posts comments upvotes 10 months ago (edited) That's the only way to deal with assholes. 86 86points reply View More Replies...

View more comments #12 DJ_Spangles Report Final score: 171points POST Ga Di Ga Di Community Member • points posts comments upvotes FollowUnfollow 10 months ago left handedness is clearly the sign of Satan, gingers got no souls etc.... 88 88points reply View More Replies... View more comments Also, it gives annoying customers an unfair advantage.

If a business is using this slogan, "abusive customers can demand just about anything – they're right by definition, aren't they? This makes the employees' job that much harder when trying to rein them in." This also means that such clients will get better treatment than they actually deserve, and that just seems wrong.  #13 kimberlycurley Report Final score: 169points POST ZAPanda ZAPanda Community Member • points posts comments upvotes FollowUnfollow 10 months ago wwowwwwwww 53 53points reply View more comments #14 austinblm Report Final score: 156points POST WilvanderHeijden WilvanderHeijden Community Member • points posts comments upvotes 10 months ago Magic Mike: A male stripper teaches a younger performer how to party, pick up women, and make easy money. 72 72points reply View More Replies...

View more comments #15 Shaylarz Report Final score: 152points POST WilvanderHeijden WilvanderHeijden Community Member • points posts comments upvotes 10 months ago Counter question: "Are you a moron or just an asshole?" 144 144points reply View More Replies... View more comments #16 LarkofSnark Report Final score: 151points POST Ellie Rosser Ellie Rosser Community Member • points posts comments upvotes FollowUnfollow 10 months ago Had a similar situation with an owner not realising what testicles were.

60 60points reply View More Replies... View more comments #17 fdowney Report Final score: 150points POST Chinmayee Kalghatgi Chinmayee Kalghatgi Community Member • points posts comments upvotes FollowUnfollow 10 months ago Yeesh we should arrest those people for assault. Who would even treat servers that way?

54 54points reply View More Replies... View more comments #18 ColeLowry Report Final score: 140points POST Sky Render Sky Render Community Member • points posts comments upvotes FollowUnfollow 10 months ago Can we please develop a minimum human decency requirement for breathing already?

I swear, some people go out of their way to just be the most awful and detrimental individuals in existence, and somehow we just let it happen... 74 74points reply View More Replies...

View more comments So if you ever end up in a situation where a customer is being rude to you, try to remain calm and don't take it personally. It sounds hard but remember-they are probably not angry at you.

Maybe they have some issues at home or work that keeps building up and even the smallest inconvenience can throw them off. Take a few minutes to yourself, talk to your co-workers and try not to let the stress linger inside of you after the situation is resolved. #19 HESIT4NTALIEN Report Final score: 135points POST ZAPanda ZAPanda Community Member • points posts comments upvotes FollowUnfollow 10 months ago report to feds...

74 74points reply View More Replies... View more comments #20 shelostcontro1 Report Final score: 135points POST ZAPanda ZAPanda Community Member • points posts comments upvotes FollowUnfollow 10 months ago what a p.o.s 72 72points reply View More Replies... View more comments #21 mangoapricot0 Report Final score: 126points POST Felix Feline Felix Feline Community Member • points posts comments upvotes FollowUnfollow 10 months ago What a disgusting human being!

Who would even think to do something like that? We had a guy who defecate in the fitting rooms once a week till he was caught, but he said that he did it for the sexual gratification. He liked to imagine the clerks cleaning up his feces as he masturbated.

68 68points reply View More Replies... View more comments #22 klaushismydaddy Report Final score: 123points POST Ga Di Ga Di Community Member • points posts comments upvotes FollowUnfollow 10 months ago well done - good service 58 58points reply View more comments #23 EricaCochrane Report Final score: 123points POST william mcgloin william mcgloin Community Member • points posts comments upvotes FollowUnfollow 10 months ago (edited) How dare you not know every detail of her life. What kind of server are you?!?

58 58points reply View More Replies... View more comments #24 ChawhatFennec Report Final score: 123points POST ZAPanda ZAPanda Community Member • points posts comments upvotes FollowUnfollow 10 months ago nice 22 22points reply View more comments #25 withaYKIE Report Final score: 115points POST william mcgloin william mcgloin Community Member • points posts comments upvotes FollowUnfollow 10 months ago I don't think I could be screamed at for 20 minutes without accruing an assault charge.

Unless I deserved it, that is. 36 36points reply View More Replies...

View more comments #26 katywatchestv Report Final score: 112points POST Monday Monday Community Member • points posts comments upvotes FollowUnfollow 10 months ago "Sorry but god has forbidden me from telling people that, he's tired of all the recognition and wants a break" 58 58points reply View More Replies... View more comments See Also on Bored Panda Woman Shows How "Harry Potter" Characters Were Supposed To Look According To Book Descriptions (35 Pics) 50 ‘Weird Facts’ About The World That Might Give You A Fresh Perspective #27 2005mychem Report Final score: 110points POST KJ KJ Community Member • points posts comments upvotes FollowUnfollow 10 months ago So it was actually drinkable instead of Starbucks "coffee".

53 53points reply View more comments #28 Trudski2012 Report Final score: 103points POST ZAPanda ZAPanda Community Member • points posts comments upvotes FollowUnfollow 10 months ago suprisingly people do not knwo this because they order them cooked at restaurants. 33 33points reply View More Replies...

View more comments #29 rachelmillman Report Final score: 103points POST WilvanderHeijden WilvanderHeijden Community Member • points posts comments upvotes 10 months ago Should have walked in on the proposal and ask the girlfriend if she also finds it annoying when he unexpectedly unhooks her bra. 161 161points reply View More Replies... View more comments #30 P_Creates Report Final score: 100points POST william mcgloin william mcgloin Community Member • points posts comments upvotes FollowUnfollow 10 months ago Sent home with pay, I hope.

49 49points reply View More Replies... View more comments #31 KaitlinJHoward Report Final score: 100points POST WilvanderHeijden WilvanderHeijden Community Member • points posts comments upvotes 10 months ago With the baby still in the stroller?

44 44points reply View More Replies... View more comments #32 djbabyflame Report Final score: 99points POST Ba Loeloe Ba Loeloe Community Member • points posts comments upvotes FollowUnfollow 10 months ago Did you look at her feet?

She could have two right feet. 39 39points reply View More Replies...

View more comments #33 ShadowHaiku Report Final score: 99points POST KJ KJ Community Member • points posts comments upvotes FollowUnfollow 10 months ago Whats the difference between pickles and extra pickles? Are the extra pickles super dramatic? 71 71points reply View More Replies...

View more comments #34 Somecallmejon Report Final score: 99points POST ShriSha Kamboj ShriSha Kamboj Community Member • points posts comments upvotes FollowUnfollow 10 months ago ohmigod!!!!!!! how dare u brush my feet?

sir...they r filthy n i have been asked to clean trash......n shoes like those come under trash 17 17points reply View More Replies... View more comments #35 alakadam Report Final score: 94points POST Kat Rob Kat Rob Community Member • points posts comments upvotes FollowUnfollow 10 months ago Many stories about how un-Delilah-tful she is in person 42 42points reply View More Replies...

View more comments #36 klaushismydaddy Report Final score: 91points POST KJ KJ Community Member • points posts comments upvotes FollowUnfollow 10 months ago I hope you at least had the decency to say here comes the airplane. 118 118points reply View More Replies... View more comments See Also on Bored Panda Overworked Employee Quits Because He Wasn't Getting A Fair Wage, Costs The Company $40 Million 40 Embarrassing Moments People Didn't Know Who They Were Talking To And Made A Fool Of Themselves #37 zinkyufox Report Final score: 90points POST Sowieso Sowieso Community Member • points posts comments upvotes FollowUnfollow 10 months ago would probably have been quicker to go to the other store 30 30points reply View More Replies...

View more comments #38 phantomparades Report Final score: 78points POST ShriSha Kamboj ShriSha Kamboj Community Member • points posts comments upvotes FollowUnfollow 10 months ago she being d jerk but the poor helpers being terrified of losing their jobs 18 18points reply View More Replies... View more comments #39 Gyrtop Report Final score: 78points POST WilvanderHeijden WilvanderHeijden Community Member • points posts comments upvotes 10 months ago Should have told him you only sell them as flatpacks and sell him some MDF boards and a jig saw.

44 44points reply View More Replies... View more comments #40 SurenaXMarie Report Final score: 75points POST WilvanderHeijden WilvanderHeijden Community Member • points posts comments upvotes 10 months ago I begin to understand why the 2nd amendment is so vital in the US. Combined with "Stand your ground" it's a good way to deal with customers.

14 14points reply View More Replies... View more comments Note: this post originally had 64 images. It’s been shortened to the top 40 images based on user votes.

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Title Update Ieva Gailiūtė Ieva Gailiūtė Writer, BoredPanda staff Ieva is a writer at Bored Panda who graduated in Scandinavian studies from Vilnius University. After learning the Swedish language and getting completely lost in the world of Scandinavian mythology, she figured out that translating and writing is what she's passionate about.

When not writing, Ieva enjoys making jewelry, going on hikes, reading and drinking coffee. Read more » Austėja Akavickaitė Follow Unfollow Austėja Akavickaitė Author, BoredPanda staff Austėja is a Photo Editor at Bored Panda with a BA in Photography. They have a diverse set of creative skills and a wide portfolio which ranges from photography to digital editing and traditional art.

After graduating from Nottingham Trent University in 2018 they have worked as a freelance photographer until Bored Panda. When not editing, they enjoy biking, taking too many pictures of their dog and drawing. Read more » Show All Contributors Get the latest inspiring stories via our awesome iOS app!

Download Bored Panda app! You May Like 30 Times Rich People Made It Clear To Everyone Else Just How Out Of Touch They Are Without Even Trying Ieva Pečiulytė 35 Passive-Aggressive Ways These Customer Service Workers Have Gotten Revenge On Rude Customers Viktorija Ošikaitė 50 Times Old People Had No Right To Be This Wholesome And Awesome Akvile Petraityte Popular on Bored Panda Woman Shows How "Harry Potter" Characters Were Supposed To Look According To Book Descriptions (35 Pics) 50 ‘Weird Facts’ About The World That Might Give You A Fresh Perspective Overworked Employee Quits Because He Wasn't Getting A Fair Wage, Costs The Company $40 Million 40 Embarrassing Moments People Didn't Know Who They Were Talking To And Made A Fool Of Themselves 30 Of The Most Hectic Homes As Shared On 'The Broke Agent' Instagram Account Bride Doesn't Include Wedding Dinner Price In Her Wedding Invites, Is Surprised To See Many Guests Canceling On Her After They Find Out 30 Of The Most Hectic Homes As Shared On 'The Broke Agent' Instagram Account Bride Doesn't Include Wedding Dinner Price In Her Wedding Invites, Is Surprised To See Many Guests Canceling On Her After They Find Out I Used AI To See What These 23 Popular Cartoon Characters Would Look Like In Real Life Start the discussion POST Sky Render Sky Render Community Member • points posts comments upvotes FollowUnfollow 10 months ago The one especially nasty customer I had to deal with in retail was a woman who quite clearly had no control over her toddler. When said toddler started making a mess of the checkstand area and I (quite rightly) expressed concern, she exploded at me, called me an a-hole (which shocked every one of my co-workers in earshot as customers regularly came to my lane specifically because I was one of the nicest cashiers) and complained to my manager.

A true "Karen" if ever I saw one. 14 14points reply shocker_it's_brandon shocker_it's_brandon Community Member • points posts comments upvotes FollowUnfollow 10 months ago None of these are as bad as having to kick out a customer for jerking off in the store, and in another case having a knife pulled on me (not to rob me, just because customer was psycho).

10 10points reply ZAPanda ZAPanda Community Member • points posts comments upvotes FollowUnfollow 10 months ago jesus I am so glad i do not live in the states and have to deal with this level of entitlement. I've literally seen this sort of behaviour 2-3x in my entire life.

Here we have a culture of show basic respect and if you act all entitled you'll be bodily evicted by security. You don't f-around here. 10 10points reply Johnnie Johnnie Community Member • points posts comments upvotes FollowUnfollow 10 months ago These are the exceptions, not the rule.

And take anything you read here with a grain of salt. 9 9points reply Load More Replies... Barbara Barbara Community Member • points posts comments upvotes FollowUnfollow 10 months ago I wish they were.

Worked at customer service for IKEA in The Netherlands - most people were fine and very reasonable, but we could fill a book with stories like this. There is an astounding level of entitlement in some people.

When you work in customer services or retail you get to see people at their worst. 3 3points reply Mazer Mazer Community Member • points posts comments upvotes FollowUnfollow 10 months ago In the States there are tourist from all over the globe who come to camp, hike and bike.

We have had tourist throw a s**t fit because campsites were full. It isn’t just an American thing 4 4points reply Little Wonder Little Wonder Community Member • points posts comments upvotes FollowUnfollow 10 months ago It's not just the states. It's Australia too, and the UK.

All over. 2 2points reply Joey Marlin Joey Marlin Community Member • points posts comments upvotes FollowUnfollow 10 months ago It absolutely is the world over. I think the only difference is that in the states some people have the idea, wrongly, that the customer is always right (Ignoring the rest of the phrase - in matters of taste) and take the piss.

In other countries the staff would have more power to tell the thick customer where to shove it. That isn't an indictment of the US, just a different approach - which sadly backfires on the staff. 2 2points reply Joanna Werman Joanna Werman Community Member • points posts comments upvotes FollowUnfollow 10 months ago Where is this paradise?

0 0points reply SuePrew SuePrew Community Member • points posts comments upvotes FollowUnfollow 10 months ago These weren't only in the US 0 0points reply Lola Lola Community Member • points posts comments upvotes 10 months ago Yes, because entitled people only live in the U.S. What a stupid, generalized comment.

0 0points reply ZAPanda ZAPanda Community Member • points posts comments upvotes FollowUnfollow 10 months ago This comment is hidden. Click here to view.

look. This woman is our equivalent of hilary clinton.

Literally. She gets dragged away by security.

F-off with your entitlement. https://www.thesouthafrican.com/news/municipal-elections-2021/watch-helen-zille-dragged-away-voting-station-why-video/ -4 -4points reply Load More Comments POST Sky Render Sky Render Community Member • points posts comments upvotes FollowUnfollow 10 months ago The one especially nasty customer I had to deal with in retail was a woman who quite clearly had no control over her toddler.

When said toddler started making a mess of the checkstand area and I (quite rightly) expressed concern, she exploded at me, called me an a-hole (which shocked every one of my co-workers in earshot as customers regularly came to my lane specifically because I was one of the nicest cashiers) and complained to my manager. A true "Karen" if ever I saw one. 14 14points reply shocker_it's_brandon shocker_it's_brandon Community Member • points posts comments upvotes FollowUnfollow 10 months ago None of these are as bad as having to kick out a customer for jerking off in the store, and in another case having a knife pulled on me (not to rob me, just because customer was psycho).

10 10points reply ZAPanda ZAPanda Community Member • points posts comments upvotes FollowUnfollow 10 months ago jesus I am so glad i do not live in the states and have to deal with this level of entitlement. I've literally seen this sort of behaviour 2-3x in my entire life.

Here we have a culture of show basic respect and if you act all entitled you'll be bodily evicted by security. You don't f-around here.

10 10points reply Johnnie Johnnie Community Member • points posts comments upvotes FollowUnfollow 10 months ago These are the exceptions, not the rule. And take anything you read here with a grain of salt.

9 9points reply Load More Replies... Barbara Barbara Community Member • points posts comments upvotes FollowUnfollow 10 months ago I wish they were.

Worked at customer service for IKEA in The Netherlands - most people were fine and very reasonable, but we could fill a book with stories like this. There is an astounding level of entitlement in some people.

When you work in customer services or retail you get to see people at their worst. 3 3points reply Mazer Mazer Community Member • points posts comments upvotes FollowUnfollow 10 months ago In the States there are tourist from all over the globe who come to camp, hike and bike.

We have had tourist throw a s**t fit because campsites were full. It isn’t just an American thing 4 4points reply Little Wonder Little Wonder Community Member • points posts comments upvotes FollowUnfollow 10 months ago It's not just the states.

It's Australia too, and the UK. All over. 2 2points reply Joey Marlin Joey Marlin Community Member • points posts comments upvotes FollowUnfollow 10 months ago It absolutely is the world over.

I think the only difference is that in the states some people have the idea, wrongly, that the customer is always right (Ignoring the rest of the phrase - in matters of taste) and take the piss. In other countries the staff would have more power to tell the thick customer where to shove it.

That isn't an indictment of the US, just a different approach - which sadly backfires on the staff. 2 2points reply Joanna Werman Joanna Werman Community Member • points posts comments upvotes FollowUnfollow 10 months ago Where is this paradise?

0 0points reply SuePrew SuePrew Community Member • points posts comments upvotes FollowUnfollow 10 months ago These weren't only in the US 0 0points reply Lola Lola Community Member • points posts comments upvotes 10 months ago Yes, because entitled people only live in the U.S. What a stupid, generalized comment.

0 0points reply ZAPanda ZAPanda Community Member • points posts comments upvotes FollowUnfollow 10 months ago This comment is hidden. Click here to view.

look. This woman is our equivalent of hilary clinton. Literally.

She gets dragged away by security. F-off with your entitlement. https://www.thesouthafrican.com/news/municipal-elections-2021/watch-helen-zille-dragged-away-voting-station-why-video/ -4 -4points reply Load More Comments Popular on Bored Panda I Used AI To See What These 23 Popular Cartoon Characters Would Look Like In Real Life 30 Y.O.

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